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Privacy Statement
At SpeedPacket.com we care about providing you with the tools and information you need to manage and protect both your online as offline privacy. We have developed this privacy statement so you know what type of information is collected on this website, who may receive that information, and for how long we keep it.

Does this website use cookies to keep track of my information?
Yes, this website uses cookies to collect information about the user's computer system, such as the web browser type, IP address, and operating system. They are also used for session management and for personalisation (e.g. shopping cart features).
What types of information does this website collect?

We collect the following types of information (click links for full details):

Why is this website collecting traditional contact information?

We collect traditional contact information for the following purposes:

  • For billing and support purposes.
  • For domain registration account establishment.
Who will receive my traditional contact information?
Our internal staff and our direct agents, such as our credit card authorisation service. For domain registration account establishment your information will be shared with our registration partner, eNom, Inc, and each registry that is responsible for maintaining and providing registration services under a specific domain name TLD.
In all cases this is done over an SSL encrypted connection to their servers.
How long will traditional contact information be kept?

Indefinitely by SpeedPacket.com. For domain registration account establishment, please see eNom Inc's privacy policy and the policies of the different registries involved in the maintenance of your domain name portfolio.

What are my options for traditional contact information?
You are required to enter traditional contact information when ordering services from our site, or when establishing a domain registration account. We do not provide services to anonymous account holders.
Why is this website collecting internet contact information?

We collect internet contact information for the following purposes:

  • For billing and support purposes.
  • For domain registration account establishment.
Who will receive my internet contact information?
Our internal staff and our direct agents, such as our credit card authorisation service. For domain registration account establishment your information will be shared with our registration partner, eNom, Inc, and each registry that is responsible for maintaining and providing registration services under a specific domain name TLD.
In all cases this is done over an SSL encrypted connection to their servers.
How long will internet contact information be kept?

Indefinitely by SpeedPacket.com. For domain registration account establishment, please see eNom Inc's privacy policy and the policies of the different registries involved in the maintenance of your domain name portfolio.

What are my options for internet contact information?
You are required to enter traditional contact information when ordering services from our site, or when establishing a domain registration account. We do not provide services to anonymous account holders.
Why is this website collecting credit card information?

We collect credit card information for the following purposes:

  • For billing purposes.
Who will receive my credit card information
Credit Card information is only stored on our servers in an encrypted form. In order to decrypt the credit card information, one would need the decryption key, which is known to only two people within our organisation.
The credit card information will also be shared with our credit card processing partners such as WorldPay, Inc. and PayPal, inc. over an SSL encrypted connection to their servers.
How long will credit card information be kept?

Indefinitely while you remain a hosting client of SpeedPacket.com (this is necessary to facilitate recurring payments).

Please note that credit card numbers stored by SpeedPacket.com are kept in encrypted format ONLY and are only ever accessed via a 128 bit SSL encrypted connection. For those who are interested, they are encrypted using RC4 with a key made up of specific client data plus an MD5 hashed admin key entered at encryption and decryption time. The admin key is NOT stored anywhere on our servers, is known to only 2 people within SpeedPacket.com, and is several thousand bits long. Bottom line: we have gone to extreme lengths to secure your credit card number, and it is in far more danger when you hand over your card in a restaurant. We do not store your CVV2 number as it is illegal to do so.

What are my options for credit card information?
If you would like to make your payment online for instant processing, you will need to enter your credit card details in a SSL encrypted environment. Please consult this page for a listing of all accepted payment methods by SpeedPacket.com
Why is this website collecting system information?

We collect system information for the following purposes:

  • For website administration purposes.
  • To evaluate, review, or improve the website.
Who will receive my system information?

Our internal staff

Script Installation Services How long will my system information be kept?

Indefinitely

What are my options for system information?

You may switch cookies off within your browser, however doing so may prevent use of certain functions e.g. shopping cart.

Why is this website collecting identification information?

We collect identification information for the following purposes:

  • For domain registration account establishment.
  • To complete the current activity of the visitor.
  • For website administration purposes.
  • To customize the website for the user on multiple visits to the site.
Who will receive my identification information?

Our internal staff and our direct agents, such as our credit card authorisation service. For domain registration account establishment your information will be shared with our registration partner, eNom, Inc, and each registry that is responsible for maintaining and providing registration services under a specific domain name TLD.
In all cases this is done over an SSL encrypted connection to their servers.

How long will my identification information be kept?

Indefinitely by SpeedPacket.com. For domain registration account establishment, please see eNom Inc's privacy policy and the policies of the different registries involved in the maintenance of your domain name portfolio.

What are my options for identification information?
You are required to enter traditional contact information when ordering services from our site, or when establishing a domain registration account. We do not provide services to anonymous account holders.
What if I think you are not adhering to this statement?

If you believe we are not handling your information in accordance with our privacy policy, please contact us. Contact information is available here .

If for some reason we have violated our privacy policy, we will correct the error as soon as you notify us.

 
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